Frequently Asked Questions

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Yes, we offer in-person therapy sessions from a professional office space near Christie & Bloor.

Yes, we offer virtual therapy sessions for clients located across Ontario.

All virtual sessions are conducted through Jane, a secure, privacy-compliant platform designed for healthcare. Once your session is booked, you’ll receive a link by email—no downloads required. You can join easily from your computer, tablet, or phone.

Yes, we offer a free 15-minute phone or video consultation to see if we’re a good fit.

The fee for a 50-minute individual psychotherapy session is $160.

We do not direct bill insurance, but many clients are able to submit our receipts for reimbursement through their extended health benefits. We recommend checking with your insurance provider to confirm your coverage for psychotherapy services with a Registered Psychotherapist.

We do our best to make therapy accessible. Sliding scale spots may be available—please feel free to inquire.

Ash Wellness provides online individual psychotherapy to pre-teens, adolescents, and adults who are located within Toronto and across Ontario.

If you’re feeling stuck, overwhelmed, out of sorts, or just curious about what therapy might offer, booking a free 15-minute consultation is a great place to start.

The first session is a chance to get to know each other. We’ll talk about what’s bringing you in, your goals, and how we might work together. There’s no pressure to dive in too deep—just a gentle starting point.

No referral is needed. You can reach out directly to book a consultation or start sessions.

We use a range of therapeutic approaches, including Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and more. We tailor each session to your needs and preferences by blending methods from various therapeutic approaches.

Yes. What you share in therapy is kept private, with a few legal exceptions—such as if we learn that you or somebody else is at serious and imminent risk of harm, if there are concerns about child or elder abuse, or if we are required by a court order.

Your privacy is protected under Ontario’s Personal Health Information Protection Act (PHIPA) and the ethical standards of the College of Registered Psychotherapists of Ontario (CRPO). 

All sessions are conducted on secure, encrypted platforms.

If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. Sessions cancelled with less than 24 hours' notice—or missed without notice—will be subject to the full session fee.

I understand that unexpected things come up, and I do my best to approach each situation with care and fairness. If you're unsure whether a fee applies, feel free to reach out.